Back to Main

Back to Main FAQ Page

Edits & Cancellations

How can I update products or dates for my order?

You can make changes to your order up until 10 days before your first rental date. Our team of expert Gear Rental Guides can also lend a hand via email.

What is the cancellation policy?

You may cancel and modify an order up until 10 days before your trip by emailing one of our experts at support@burtonrentals.zendesk.com.

What if I need to cancel my order?

We understand that sometimes your plans change. You can cancel or submit changes to your order up to 10 days before your Delivery Date. Send an email to support@burtonrentals.zendesk.com.


How can we help you?

General QuestionsRental Basics Gear & CareTrip PlanningEdits & CancellationsShipping InfoReturns InfoPayment InfoHow to Mount Bindings

About Us

Everything we do at Burton started in the mountains. From getting the most out of every journey to chasing snow around the globe, we've charged ahead to innovate and change the way people enjoy the outdoors since day one.

Need help?

We’re available 7 days a week between 9 AM - 6 PM PST. You can also check out our FAQs.


© 2022 Burton, All Rights Reserved

Terms of Use