We recommend booking today to reserve your products at the best rate. Your card will be charged at check out, but if you need to make edits to your booking you can do so within 10 days out by sending us an email.

Once you select the dates for your trip, add the items you’d like to rent to your reservation. Complete your reservation through the check out process by providing your contact information, shipping destination and credit card information.

You can cancel or update some components of your order at any time before your order is processed (10 days before your trip).

To change or cancel an order, email support@burtonrentals.zendesk.com

Burton ships via UPS anywhere in the contiguous United States. We do not ship to Alaska, Hawaii, or Puerto Rico.

Orders can be shipped to your home, hotel, or even 5,000+ UPS or UPS affiliate locations.

Depending on UPS location, UPS may add a holding charge.

All orders are shipped via UPS and you’ll receive your tracking number when your shipping label is created. It may take 24 hours after your shipping label is created for UPS to update your tracking info.

Your order will be delivered on or before your selected delivery date by 8:00PM. If you have specific shipping requirements please contact our support team by emailing support@burtonrentals.zendesk.com.

Place your items back in the box they were shipped in and adhere the free included return label. Drop off your box at any UPS or a UPS affiliated shipping location by 11:59PM on your return date (selected at reservation). We’ll let you know via email when your order is received at our warehouse.

We accept new and gently used Burton and Analog snowboards and outerwear (snow jackets, snow pants, snow bibs and snow one-pieces) that function properly and are in very good, clean, reusable condition. We accept snowboards from the 2013 season onward and outerwear from the 2018 season onward. In exchange, we give you a gift card credit that can be used toward purchases at Burton Flagship retail stores and on Burton.com. Products that are traded in will be prepared and listed for resale.

Step 1: Trade it in. Trade in your gently-used Burton or Analog snowboard or outerwear, either online or at a U.S. Burton Flagship store (Burlington, VT Headquarters, Denver, CO, New York, NY, Santa Monica, CA, Boston, MA, Boulder, CO, Wrentham, MA, Truckee, CA, Chicago, IL). Our team will assess eligibility, so please take a moment to review the eligibility requirements.

Step 2: Earn Credit. Receive credit for future purchases. Alternatively, you have the option to choose a charitable donation to support The Chill Foundation, an organization dedicated to inspiring youth through boardsports.

Step 3: Pass Along. Eligible used products will be cleaned, tuned and made available for purchase, extending the life and reducing their environmental impact of your gear.

Not all items are eligible for Trade in. Please check eligibility before continuing

View the complete product season & condition eligibility list

Exchanges - we are not able to accommodate, rather you can return your product for refund and place a new order.

Warranty – while our used products have plenty of life still in them, they will not be applicable for Burton’s traditional warranty program. https://www.burton.com/us/en/warranty